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Acoustic Shock

Call centres can be noisy place to work at the best of times.  Unlike other noisy places of work, people who work in call centres can be exposed to something called ‘Acoustic Shock’

Acoustic shock is associated with accidents concerning exposure to high frequency, high intensity, short bursts of sound normally experienced by call centre operatives wearing phone head sets.

What if you don’t work in a call centre?

Acoustic shock is not just related to noisy call centres and busy telephone receptions, but also to telephone engineers who experience acoustic shock from line testing.

There isn’t any set amount of time that you must have worked in noisy conditions to build up problems with your hearing and to experience the symptoms of acoustic shock.  The damage greatly depends on how susceptible you are as an individual to noise damage, as well as the actual noise levels you are required to work in. However, generally speaking the noisier your work place is and the more you are exposed to short high frequency noises, the more likely you are to develop hearing problems from acoustic shock.

Is there a cut of date for bringing a claim for acoustic shock?

Many people are put off from contacting us because they do not notice difficulties with their hearing years after the actual exposure occurred or the firm they worked for is no longer trading, and they believe that nothing can be done.  These generalisations are wrong and could mean that you’re missing the compensation you deserve.

You have up to three years from the day you acknowledged that you had a problem with your hearing to bring a claim for compensation. If you realise that you have developed hearing problems from high pitch acoustic shocks at work, then contact us today on 0800 122 3130 and speak to one of our experts about a claim for compensation.

How can we help you?

We specialise in commercial diseases like acoustic shock and take great pride in providing one of the highest success rates of compensation for people who suffer from it.

Regardless how unimportant you think your claim for acoustic shock may be call us 24/7 as we are here to help.

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Claiming For Hearing Loss


No Obligation Help

If you are unsure if you have a claim for your hearing loss, then call our team for free, no obligation advice on making a claim. They will ask you some simple questions about your exposure and will be able to tell you if you have a claim or not. Call 24/7 0800 122 3130.

Tea Party to raise money for Tinnitus

Rock band the Inspiral Carpets recently held a tea party to raise money for the British Tinnitus Association following the death of their drummer who had suffered from tinnitus for almost twenty years before taking his own life as a result of the stress caused by it. The band who were part of the ‘Madchester’ scene in the 1990s, held the party at The Smiths room in the legendary Salford Lads’ Club and aimed to raise £500 for the BTA, and while final figures are still being added up, it appears the event was far more successful than they’d hoped, raising at least half of the amount before the event even started. Craig Gill had joined the band at the age of fourteen and was described by his band mates as the ‘beating heart’ of the group. Tragically he took his own life at his home in Saddleworth last year after suffering from the debilitating effects of the condition for twenty years. Tinnitus is often described as a ringing in the ears, although those affected may hear other noises such as whistling, hissing or humming. It is most often caused by prolonged or frequent exposure to loud noise and so musicians, particularly those in the rock and pop genres are in a particularly high-risk profession. There are not any medicines which have been shown to effectively treat tinnitus, but that does not mean that it cannot be treated. There are medicines available that can treat the underlying cause; such as an ear infection, but in most cases the effects of tinnitus can be minimised by making changes to your... read more

Look after your ears at festivals

If like many thousands of others you are planning to go and enjoy some live music this summer, be careful that you don’t unwittingly endanger your hearing. If you have ever returned from a loud festival or concert and found that your ears are still ringing then you will have a basic understanding of what Tinnitus is; but imagine that the ringing never goes away. According to the charity Action on Hearing Loss, the average nightclub has a sound level of over 100 decibels, whereas the average for a rock concert is 110 decibels. Bearing in mind that exposure to noise levels above 85db is damaging to the ear, it doesn’t take an expert to work out that spending a few days exposed to very loud noise is potentially very dangerous to your hearing. While we understand that the volume of the music is a crucial part of the atmosphere of a concert or festival, there are a variety of ways we can minimise the risk of hearing damage while still enjoying the experience. Action on Hearing Loss has five top tips: Don’t stand too near the speakers for a prolonged amount of time Take breaks between acts Make sure you keep your body hydrated to increase blood circulation and keep your body and ears healthy Wear ear plugs Make sure your children wear ear defenders. Don’t ear plugs take the fun away? In a nutshell; no. Modern ear plugs are designed to reduce the harmful sound frequencies without reducing the quality of the sound, so you can enjoy the music without the risk of hearing loss. While many... read more

The “Hum in the Drum”

One of this year’s most critically acclaimed movies has been the romantic musical disguised as a car-chase thriller: Baby Driver. While audiences have marvelled at the range and standard of the film’s eclectic and marvellous soundtrack, it hides a far deeper and darker reasoning for the range of music played. One of the main stars of the film is a getaway driver who suffers from tinnitus as a result of a childhood accident. The soundtrack to the film is based on the salvational soundtrack to his life that he creates in order to drown out the constant distraction of the debilitating condition. Tinnitus can manifest itself in a variety of noises, but is often described as a ringing, whistling or buzzing within the ear when there is no other source of sound. It can develop as a result of damage to the tiny hairs that act as sensory receptors within the ears. This damage is most often caused by exposure to loud noise; either over a long period of time, or exposure to extremely loud noise over a shorter period of time. According to Dr LaGuinn Sherlock, a clinical audiologist currently researching the effects of tinnitus on concentration, tinnitus can be described using the analogy of a dark room: “Picture a dark room, if you add one candle to the room you’ll notice it straight away. However if you light a candle in a room already full of light, it is less noticeable.” In essence, tinnitus is a sense of noise that fills a missing gap, even when there is nothing to cause it. It is important to remember... read more